Privacy Policy, Terms and Conditions
Internet Access Terms - Introduction
Zero Positive is committed to protecting the privacy and accuracy of your personal information.
This privacy statement explains how Zero Positive protects the privacy and accuracy of your personal information under the National Privacy Principals. This privacy statement applies to any personal information you provide to us.
What Information Do We Collect?
The type of personal information that we collect from you will depend upon the circumstances that we collect the information and the type of services that you request from us.
Personal information collected by Zero Positive may generally include: name; address; company details; phone, fax and mobile numbers; email address; and certain financial information.
How We Collect Information
Your personal information may be collected when you deal with us over the telephone, send us correspondence (such as letter, fax or email), visit our web site or visit us in person. For statistical purposes we collect information on website activity through the use of cookies. This information on its own does not identify an individual but it does provide us with statistics that we use to improve our website. Information collected includes: number of users who visit the website; the date and time of visits; number of pages used and navigation patterns.
How We Use Your Personal Information
We will use the personal information that you provide and limit the use of your personal information to the performance of our functions and activities in connection with our business services and fulfilling our legal obligations.
Access To Your Personal Information
If you wish to view the personal information that we have stored please e-mail, fax or write to our Privacy Officer. We will allow your personal information only to be extracted and made available for viewing by you at Zero Positive.
To Whom Will We Disclose Your Personal Information
We only disclose your personal information to third parties with your express or implied consent, or where we are otherwise entitled or required to do so by law.
Keeping your personal information up to date
We take reasonable steps to ensure that your personal information is accurate, complete and up-to-date at the time of collection, use and disclosure. Please contact us to advise of any changes so we may update the information that you provide.
Online Security
We are committed to keeping the personal information you provide to us secure. We take all reasonable precautions to protect the personal information we hold about you from unauthorised access, modification or disclosure and from misuse or loss.
We have a range of physical and technology procedures in place to provide a secure environment. Our online security measures include:
- Encrypting data sent form your computer to our internet-based systems during internet transactions transmitted across networks;
- Utilising firewalls and other network security systems within our computer systems.
- Restricting access to our computer systems to authorised persons via the use of username and password logon.
- Collecting, from time to time, the IP address that was used to complete an online transaction for the purposes of security.
Our Website
If through a channel of contact you are forwarded to another site or organisation, Zero Positive is not responsible for the privacy practices or content of that site or organisation. Our website uses 'cookies' which is a packet of information that allows the server (the computer that houses the web site) to identify and interact more effectively with your computer.
We do not use cookies to track your internet activity before or after you leave the Zero Positive website. No other company has access to our cookies. The Zero Positive website has added security by using Secure Sockets Layer (SSL) technology. This means that information you send is encrypted by your computer, and then decrypted again on our side, preventing others from accessing your private information in between.
Changes to this privacy statement
We may alter this privacy statement as a result of changes in the law or as our business requirements change. Any changes to this privacy statement will be updated on zeropositive.org.
Contact us about privacy
If you have any questions or issues that you would like to discuss with us about our privacy policy, please contact us by:
Email at theteam@zeropositive.org
Telephone +61 7 3554 0000, or
Writing to the address below:
Privacy Officer
Zero Positive
PO Box 1839
Brisbane QLD, 4001
